What Is Lead Generation?
Lead generation in marketing refers to the process of attracting potential customers (or "leads") and nurturing their interest in a business’s products or services. It is the starting point of the customer journey, with the ultimate goal of converting leads into paying customers. This process typically involves creating awareness, generating interest, and providing valuable content or offers to engage the target audience.
At its core, lead generation involves capturing the attention of potential buyers and getting them to voluntarily provide their contact information (such as email or phone number). These leads then enter a nurturing process, where businesses continue engaging them through personalized content, email campaigns, or follow-ups until they are ready to make a purchase decision.
The process usually follows a funnel:
- Awareness: The potential customer becomes aware of a problem or need.
- Interest: They begin researching solutions, looking for brands or businesses that offer what they need.
- Consideration: At this stage, they are comparing products or services and weighing options.
- Decision: The customer decides which product or service to purchase.