What is Lead Generation? Strategies, Best Practices, and Insights!


what-is-lead-generation

What Is Lead Generation?

Lead generation in marketing refers to the process of attracting potential customers (or "leads") and nurturing their interest in a business’s products or services. It is the starting point of the customer journey, with the ultimate goal of converting leads into paying customers. This process typically involves creating awareness, generating interest, and providing valuable content or offers to engage the target audience.

At its core, lead generation involves capturing the attention of potential buyers and getting them to voluntarily provide their contact information (such as email or phone number). These leads then enter a nurturing process, where businesses continue engaging them through personalized content, email campaigns, or follow-ups until they are ready to make a purchase decision.

The process usually follows a funnel:

  • Awareness: The potential customer becomes aware of a problem or need.
  • Interest: They begin researching solutions, looking for brands or businesses that offer what they need.
  • Consideration: At this stage, they are comparing products or services and weighing options.
  • Decision: The customer decides which product or service to purchase.

What is Lead Generation in Sales?

Lead generation in sales refers to the same process of identifying potential customers who have shown interest in a product or service and are likely to make a purchase. However, there is a difference. In contrast to marketing, where lead generation focuses on attracting potential customers, sales teams work on converting those leads into revenue. They rely on these leads to convert them into paying customers by nurturing relationships, building trust, and providing solutions that match their needs.

Lead Generation vs. Sales Prospecting: What's the Difference?

While lead generation and sales prospecting are closely related, they differ in their approaches and objectives:

Lead Generation: This is typically driven by the marketing team and focuses on creating awareness and attracting potential customers through inbound or outbound methods. The goal is to get prospects interested in a company’s product or service by engaging them with content, offers, or other tactics. Marketing is responsible for building a pipeline of potential leads and passing them on to sales.

Sales Prospecting: Prospecting is a proactive approach taken by salespeople to reach out directly to potential buyers. It often involves cold calling, cold emailing, or networking to engage prospects who may not have shown interest yet. Sales prospecting is more outbound-focused, while lead generation often relies on inbound tactics (though both methods can overlap).

Key Differences:

  • Initiation: Lead generation starts with marketing, while the sales team initiates sales prospecting.
  • Tactics: Lead generation uses content marketing, paid ads, SEO, and other broad-reaching efforts, while prospecting relies on one-to-one outreach.
  • Objective: Lead generation aims to capture and nurture interest, while sales prospecting aims to directly engage potential buyers and qualify them.

Why Should You Identify And Nurture Leads?

Identifying and nurturing leads is critical because not all leads are ready to make an immediate purchase. In fact, according to MarketingSherpa, 73% of B2B leads are not sales-ready. That's where nurturing comes into play—guiding leads through the decision-making process.

If you're unsure about the value of a lead nurturing program, let's clear up any confusion by highlighting its importance.

1. Build Trust with Your Audience

Educating your prospects about your products or services and empowering them to make informed decisions sets you apart from the competition. Addressing their pain points and offering insights that clarify their needs builds trust and positions you as a valuable resource in their decision-making process.

2. Boost Conversion Rates

A well-executed nurturing strategy can significantly accelerate your sales funnel. In fact, nurtured leads typically experience a 23% shorter sales cycle. Without a clear plan in place, many leads remain untapped, ultimately impacting your sales potential.

3. Increase Sales

Lead nurturing programs are designed to turn more prospects into paying customers. Nurtured leads are more likely to make a purchase because they trust your brand and feel confident that they have all the information needed to make the right choice. By investing in lead nurturing, you open the door to more successful and profitable sales conversions.

4. Drive More Qualified Leads

Understanding your customers' needs allows you to sell more effectively. This insight enables your marketing team to identify the type of leads that align with your ideal customer profile, helping them generate higher-quality leads. According to Marketo’s Research, businesses that excel in lead nurturing generate 50% more sales-ready leads at a 33% lower cost.

5. Stay Top of Mind

Effective communication is key to maintaining strong relationships with prospects. By consistently engaging with them, you ensure they remember your business. When your brand stays top of mind, they are more likely to turn to you when they're ready to buy. Lead nurturing helps you maintain that presence and become the go-to choice for your audience.


Here’s How Marketers Attract and Capture Potential Customers

Marketers use a combination of inbound and outbound strategies to attract and capture leads, such as:

1. Content Marketing

This is one of the most effective inbound techniques. Marketers create valuable content, such as blog posts, infographics, whitepapers, or eBooks, that addresses customer pain points and positions the brand as a solution provider. For instance, 80% of decision-makers prefer to get information from articles than from ads.

2. Search Engine Optimization (SEO):

Optimizing content and websites for search engines can attract organic traffic. Leads generated through SEO often have a high intent as they actively search for relevant solutions.

3. Social Media Marketing

Platforms like LinkedIn, Facebook, and Instagram allow businesses to engage with potential leads through targeted posts, ads, and interactive content like polls or quizzes. Social media generates 24% of all B2B leads.

4. Paid Advertising

This includes Google Ads, Facebook Ads, and LinkedIn Ads. Paid ads allow for precise targeting, helping businesses reach leads that fit their buyer personas. PPC leads are 50% more likely to convert than organic leads.

5. Email Marketing

Personalized email campaigns and automated drip sequences are used to nurture leads over time. According to HubSpot, email marketing yields an average return of $42 for every $1 spent.

6. Landing Pages and Lead Magnets

Marketers often use dedicated landing pages offering something of value (a free eBook, discount, consultation) in exchange for a lead's contact information. Optimized landing pages have a conversion rate of around 2.35%.


Top Lead Generation Strategies In 2024

A lead generation strategy is a systematic approach used by businesses to attract potential customers (or "leads") and convert them into potential prospects. The goal of a lead generation strategy is to create awareness, engage the target audience, and collect valuable contact information that enables further communication and nurturing.

A successful lead generation strategy ensures that the right audience is targeted and nurtured effectively, resulting in a higher chance of turning leads into paying customers. It involves both inbound and outbound tactics, combining marketing and sales efforts to capture and qualify leads.

Here are our top lead generation strategies for 2024 & beyond

1. Create an Online Presence

In today’s digital landscape, establishing a strong and unique online presence is vital for any business. Central to this endeavor is creating a website that not only showcases your expertise but also sets your brand apart from the competition. Although your main focus may be on serving current customers, a well-crafted website functions as a continuous asset, working diligently to attract and engage new leads.

Your website is a crucial and reliable marketing tool. It significantly impacts the initial impression potential clients form when they explore your offerings. In a world where online research is the norm, having a well-designed, optimized website is indispensable. Prospective customers frequently turn to your website for the information they need before making a decision. Thus, an expertly developed website is essential for effective lead generation and converting visitors into valuable prospects.

2. Enhance Your Content with the "Double Survey Technique"

According to HubSpot, 80% of marketers were using content marketing in 2021. Surprisingly, this means that 20% of marketers were still not engaging in content creation.

If you’re among those who haven’t yet embraced content marketing, make 2024 the year you start. Nearly half of buyers review 3 to 5 pieces of content before interacting with a sales representative, making content creation indispensable for your strategy.

However, don’t expect to see significant results from merely publishing a few 500-word blog posts. To make an impact, your content needs to stand out and actively drive traffic to your site.

If you're unsure how to get started, consider using the double survey technique. Developed by Kyle Byers of GrowthBadger, this method led to an impressive 843% boost in site traffic generated from a single blog post. It’s a powerful approach to creating unique and engaging content that can significantly boost your website’s visibility.

3. Offer a Demo

Demos are particularly effective for leads who recognize their problem and are aware of your product but need additional reassurance that it’s the right fit for them. Providing a demo allows them to experience your product firsthand, transforming it from an abstract concept into a tangible solution.

You can present demos in various ways: feature them on dedicated web pages, include them as lead magnets on landing pages, or incorporate them into blog posts as a compelling call-to-action. This hands-on experience can be crucial in convincing potential customers of your product’s value.

4. Craft a Distinctive Social Media Strategy

Developing a strong social media presence is crucial for any business aiming to connect with its target audience effectively. However, many industries face challenges in leveraging social media for promotion. Common issues include overcoming stereotypes or misconceptions about the industry.

By actively engaging on social media and addressing these challenges head-on, you can improve public perception and establish a more positive and approachable image. This not only helps in connecting with your audience but also enhances your lead-generation efforts by fostering trust and credibility.

5. Use the right tools

Just as a skilled tradesman relies on the right tools for the job, effective lead generation requires specialized tools to maximize results.

While numerous platforms can assist with various marketing tasks, having a tool that specializes in lead generation is crucial. A dedicated lead generation tool is designed to focus on capturing and converting leads, providing features and strategies tailored specifically for this purpose.

Such tools can streamline your efforts, offering advanced features like customizable forms, popups, and personalized messaging. They also provide valuable insights and analytics to track your lead generation performance, ensuring that you can continuously optimize and refine your approach. Investing in a specialized lead generation tool helps you target your audience more effectively, improve conversion rates, and ultimately gain better results from your marketing efforts.


Lead Generation Best Practices You Need To Follow

1. Strike a Balance Between Inbound and Outbound Marketing

Lead generation involves attracting prospects and converting them into customers. Many mistakenly believe that inbound marketing alone can achieve this goal. However, relying exclusively on either inbound or outbound marketing can limit your results. For a robust pipeline, it's essential to utilize both strategies effectively.

Inbound marketing is excellent for building long-term relationships and nurturing leads, while outbound marketing is effective for accelerating the sales cycle and filling the funnel with sales-qualified leads. Given that decision-makers are often very busy and may overlook messages, employing a balanced approach ensures outreach through various channels over an extended period. This strategy significantly enhances the likelihood of connecting with and converting leads.

2. Diversify your acquisition channels

When a particular marketing channel is producing strong results, it’s tempting to concentrate all resources there. However, this approach increases the risk of having an empty pipeline if that channel encounters issues.

To minimize the risk of an empty pipeline, it is crucial to utilize multiple channels for lead generation. Relying on just one or two channels can be risky, as each channel will face its own set of challenges. Predictability in marketing is often short-lived, making it essential to have a diverse approach.

The focus should be on not only diversifying channels but also on developing effective strategies to ensure the success of each one.

3. Ensure Your Lead Generation Strategy is Data-Driven

One of the key advantages of digital lead generation campaigns is the ability to track and analyze extensive data. This data-driven approach allows for decisions based on concrete numbers rather than assumptions.

Lead generation professionals should leverage data-driven marketing strategies to enhance their campaigns. By utilizing technology and analyzing customer behavior, they can design highly targeted campaigns that reach the right prospects at the optimal times.

A data-driven strategy helps capture more qualified leads and improves conversion rates. Additionally, employing A/B testing is essential to identify the most effective campaigns and optimize lead generation efforts accordingly.

4. Sales and Marketing Alignment is Crucial

Effective lead generation relies on the alignment between sales and marketing teams. When these teams operate in isolation, it becomes challenging to leverage insights and achieve optimal results.

To ensure success, sales and marketing teams must collaborate closely on lead generation strategies. The marketing team is responsible for generating leads, while the sales team must respond to these leads promptly and efficiently.

It is also important for the marketing team to follow up with the sales team to ensure that leads are being activated and pursued effectively. Both sales and marketing teams share a common goal: driving revenue growth for the company.


The Best Lead Generation Companies

When selecting a lead generation company, look for features such as comprehensive data analytics, targeted lead generation, integration capabilities, lead nurturing features, lead qualification and scoring, multi-channel support, a user-friendly interface, customization and personalization options, support and training, and scalability.

Are there any companies that offer such features? There are.

1. InfoGlobalData

InfoGlobalData, a privately held company with over a decade of experience and satellite sales offices nationwide, is a leading B2B data provider known for its ability to manage email and digital campaigns from start to finish. With an accuracy rate exceeding 90% across various industries, InfoGlobalData stands out for its extensive features, including over 35 advanced data attributes for customization, a Data Replacement Policy for hard bounces, an 85-90% deliverability guarantee, no price-per-contact licensing charges, and global data coverage spanning over 170 nations.

2. ZoomInfo

ZoomInfo, a prominent business-to-business data provider, offers specialized platforms for sales, marketing, people management, and operations. Following its merger with DiscoverOrg, ZoomInfo now delivers some of the most actionable and precise business analytics available, serving over 15,000 customers and 120,000 users. The platform features over 220 million professional profiles and 100 million company profiles, along with more than 150 million email addresses spanning various industries. ZoomInfo ensures seamless integration by syncing contacts and communications directly with CRM systems and provides detailed content profiles that include certifications, employment history, online mentions, job duties, and social media profiles.

3. AverickMedia

AverickMedia is a comprehensive marketing communications firm that delivers measurable results for a diverse range of clients, both nationally and internationally. It offers a sophisticated database management system that provides in-depth insights into each campaign, ensuring precise, up-to-date, and validated data on target consumers. AverickMedia excels in close data consultation through its team of data solution professionals, enabling the execution of customized email campaigns. The company stands out for its high-quality data offerings, including account profiling, global data coverage, targeted prospect lists, and customer profiling. AverickMedia guarantees 90% contact accuracy, features over 35 data attributes, and employs a 7-step verification process for B2B data.

4. Lusha

Lusha empowers business professionals to engage swiftly and authentically with leads, contacts, and applicants. Currently, over 800,000 sales professionals, recruitment managers, and marketers utilize Lusha daily to enhance their communication strategies. The platform significantly boosts conversion rates, increasing them by up to 10 times. Lusha offers both free and premium packages, provides CRM-ready files, and delivers global audience data to support effective outreach and lead management.

5. Adapt

Adapt provides access to 100 million business contacts across various sectors, including software, finance, telecommunications, transport, and logistics, serving a community of over 300,000 users. The platform offers detailed data segregation by industry, departments, location, business turnover, and workforce size. Key features include weekly updates of over 2 million data sets, data points for lead scoring, a web platform, real-time data gathering from users, and direct compatibility with CRM systems.


Conclusion: Making The Most Out Of Your Lead Gen Strategy

A successful lead generation campaign ensures a consistent flow of qualified leads, resulting in a robust pipeline that converts into new customers and boosts revenue. To achieve this, it's crucial to maintain a balanced approach between inbound and outbound marketing strategies, diversify your acquisition channels, leverage data insights, and optimize your budget to generate high-intent leads. These best practices collectively enhance the ROI of your lead generation efforts.