Frequently Asked Questions
How do you compile your lists?
Lists are compiled from membership rosters, registrations, public records, licenses, corporate & executive registers, postal records, surveys, questionnaires, census data, student lists, birth records, voter registrations, telemarketing efforts, mail & telephone inquiries and purchase information, telephone directories, rebate coupons, subscriber order forms, warranty card registrations, entry forms, credit & financial data, SEC listings, institution information, conference/trade show/seminar attendee registrations, government records, opt-in email responses, applications, and rating & licensing boards. All information is derived from proprietary, self-reported data, or sources of public record. It is obtained legally and ethically under strict list industry rules, regulations, and guidelines.
How often do you update your databases?
Compiled lists are updated monthly or quarterly through original source documentation, postal/subscription/credit changes of address, pander files, suppression files and telemarketing efforts. The lists are also CASS, DSF, PAVE-certified to ensure maximum postal discounting and deliverability.
How long does your append process take?
We proudly offer one of the fastest turnaround times on append files. Upon receiving your data we require 7 - 10 days to complete the total append process and return your data. In some cases we have been able to reduce that time to 24 hours when necessary. Because of our relationship directly with the nation's largest data consortium, we are not required to "pass" our data to several different locations. This results in a more efficient process and faster service.
What is your return policy?
Before placing the order please ask the sales reps for email marketing pricing to help you in email delivery. We will refund the current minimum third class postage rate for any returned mail in excess of 5% of the list. The returned mailing pieces must be received by us within 60 days of the shipment of the list.
Why should I do business with your company?
Do you offer a volume discount?
Yes. Whether you are a frequent, high volume database user or a first-time list buyer, you may qualify for special, discounted pricing. Frequency and volume pricing considerations will be reviewed. Please inquire.
What is the difference between one-time use and unlimited use?
All lists are rented for a one-time use only. All mailing lists are "seeded" with decoy names so we will be able to determine if the file is mailed more than once. Lists are also available for unlimited use. The information on each list may be used as many times as the purchaser needs for one year and can be re-purchased for each subsequent year. The extra cost is an additional one-time use base price.
What formats are available?
Disk, e-mail, FTP, CD-ROM, cheshire labels, pressure sensitive labels, 3x5 cards, and/or galley list.
What is an SIC Code?
Standard Industrial Classification (SIC) codes are four digit numerical codes assigned by the U.S. government to business establishments to identify the primary business of the establishment. The classification was developed to facilitate the collection, presentation and analysis of data, and to promote uniformity and comparability in the presentation of statistical data collected by various agencies of the federal government, state agencies and private organizations. The classification covers all economic activities: agriculture, forestry, fishing, hunting and trapping; mining; construction; manufacturing; transportation; communications; electric, gas and sanitary services; wholesale trade; retail trade; finance; insurance and real estate; personal, business, professional, repair, recreation and other services; and public administration.
How do you break down an SIC Code?
The first 2 digits of the code identify the major industry group, the third digit identifies the industry group and the fourth digit identifies the industry.
What is a CASS Report?
Coding Accuracy Support System (CASS)- A system offered to mailers, service bureaus and software vendors that improves the accuracy of matching to delivery point codes, Zip+4 codes, 5 digit zip codes and carrier route codes on mail pieces. CASS provides a common platform to measure the quality of address matching software and to diagnose and correct software problems.
Customer Success Stories
I have used InfoGlobalData for my company (a mergers and acquisition firm in Toronto Canada) and have being using the data daily since. Very accurate information (over 90% accuracy in my data set) and very detailed.
Managing Partner - Left Lane Associates
InfoGlobalData is always immediately responsive to initial inquires and works quickly to get the counts and quote you need to evaluate your options when you’re sourcing lists for an e-blast to a specific audience.
Marketing Manager - The New York Academy of Sciences
InfoGlobalData has greatly simplified our Marketing strategy. Their lead generation platform allows us to quickly extend our market and business, locate our prospects, helped our executives to expedite the selling process and much more.
Yash P. Khanna
PhD - Polymer Science & Engineering - InnoPlast Solutions, Inc
We have been pleased with the quality of your mailing lists and we will come back for more lists in the upcoming months.
Marketing Manager - West Cancer Center
It was a pleasure working with Kate and her team. They did a top notch job under some strong time pressures to pull together a mailing list for our project. I'd gladly work again with Kate and her team.
CEO - Revulus Growth Partners
The names we received from InfoGlobalData were CASL compliant and we have received positive feedback from our marketing efforts as a result. We look forward to using your services again in the future to help grow our capacity.
CEO - Silver Fox Accounting
We truly appreciate your working with us and realize the unique process you have provided us. This bodes very well for our ongoing relationship.
Brian Nickerson, PhD, JD
Director - MS Program in Health Care
We’ve had a positive experience working with Kate Wilson and the team at InfoGlobalData. In particular, Kate’s follow-up and follow-through have been outstanding. This is why I would recommend Kate and InfoGlobalData to colleagues.
Business Development Manager - Tree Line Solutions
I deployed a campaign and received just 5.60% bounce rate of the complete file which is really great. Good Job and keep it up!
Marketing Manager - Falvey Insurance Group
Working with InfoGlobalData has been a good experience, their customer service was great and they helped us customize a list to fit our needs. The list provided to us was clean. I would recommend working with them in the future should the need arise.