Do Not Call Compliance Policy

InfoGlobalData is committed to maintaining the highest standards of telemarketing and communication compliance. Our Do Not Call Compliance Policy ensures that all calls made by or on behalf of InfoGlobalData adhere to applicable laws and regulations, including the National Do Not Call Registry, the Telephone Consumer Protection Act (TCPA), and other relevant local, state, and federal regulations. This policy protects the rights of individuals who wish to limit unsolicited marketing calls and ensures ethical, transparent business practices.

We recognize the importance of consumer choice and privacy. By adhering to this policy, InfoGlobalData demonstrates its commitment to responsible marketing and compliance with telecommunication regulations.

Purpose of This Policy

The primary objectives of this policy are to:

• Ensure full compliance with all telemarketing laws and regulations.
• Respect consumer preferences regarding unsolicited calls and communications.
• Maintain transparency, accountability, and trust in our communications practices.
• Provide clear procedures for receiving, processing, and honoring Do Not Call requests promptly.
• Mitigate risk of legal violations and protect the reputation of InfoGlobalData.

Scope

This policy applies to all employees, contractors, partners, and third-party service providers who engage in telemarketing, sales, or customer outreach on behalf of InfoGlobalData. It covers all types of communication, including:

• Outbound marketing and promotional calls
• Follow-up and customer service calls related to products or services
• Telephonic communications conducted via landline, mobile, VoIP, or other regulated channels
• Any automated calls or prerecorded messages sent to consumers

All personnel and vendors must strictly adhere to this policy to ensure consistent compliance and protect consumer privacy.

Do Not Call Registry Compliance

InfoGlobalData respects the National Do Not Call Registry and ensures that phone numbers registered with it are not contacted for telemarketing purposes. Our compliance measures include:

• Regularly updating call lists against the National Do Not Call Registry database.
• Removing any numbers listed on the registry within the legally required timeframe.
• Maintaining detailed records of compliance efforts, including call logs and internal audits.
• Ensuring employees and third-party vendors verify numbers before initiating telemarketing campaigns.

Telephone Consumer Protection Act (TCPA) Compliance

Under the TCPA, InfoGlobalData ensures:

• Automated calls or prerecorded messages are only sent to individuals who have provided prior express consent.
• Do Not Call requests are processed immediately and maintained in secure internal records.
• Clear opt-in and opt-out procedures are communicated and documented for compliance verification.
• All telemarketing scripts, messages, and call practices adhere to legal requirements, including restrictions on call times and frequency.
• Regular audits and employee training are conducted to maintain TCPA compliance.

How to Register a Do Not Call Request

Consumers can submit Do Not Call requests to ensure they are not contacted for marketing purposes. Methods include:

• Online Submission: Use our Do Not Call Request Form to securely submit your preference.
• Email: Send a request to privacy@infoglobaldata.com, providing your phone number and details of your request.
• Phone: Call our compliance team at [Insert phone number] and provide your phone number and request for removal.
• Mail: Send a written request to [Insert company mailing address], including your phone number, signature, and request details.

Upon receipt, requests are verified, recorded, and added to the internal Do Not Call list to prevent future marketing calls. Verification helps protect against unauthorized or fraudulent submissions.

Internal Do Not Call List

InfoGlobalData maintains an internal Do Not Call list to ensure compliance with all regulations. Key measures include:

• Immediate addition of requested numbers to the internal suppression list.
• Cross-checking all telemarketing and outreach campaigns against this list before execution.
• Maintaining audit logs and documentation for regulatory reporting and compliance verification.
• Regular review and updates of the list to incorporate newly received requests.

Employee and Third-Party Compliance

All employees and contractors involved in telemarketing or sales outreach are trained on Do Not Call regulations and internal procedures. Third-party vendors must:

• Adhere to InfoGlobalData’s Do Not Call Compliance Policy.
• Submit compliance agreements and periodic reports regarding call activity.
• Remove numbers listed on the internal Do Not Call registry from outreach campaigns immediately.
• Participate in regular audits and compliance assessments conducted by InfoGlobalData.

Exceptions

While we honor all Do Not Call requests, certain exceptions may apply under applicable laws, such as:

• Calls related to existing contractual obligations or ongoing service support.
• Calls to individuals who have provided prior express consent for specific communications.
• Legally required notifications or information regarding transactions already initiated.
• Calls made for legitimate business purposes that do not constitute marketing under TCPA definitions.

Monitoring and Auditing

InfoGlobalData regularly audits telemarketing practices to ensure compliance with Do Not Call laws. Measures include:

• Reviewing call logs, scripts, and outreach campaigns for compliance verification.
• Ensuring Do Not Call requests are processed promptly and effectively enforced.
• Conducting ongoing employee training and periodic testing on Do Not Call procedures.
• Maintaining comprehensive documentation for regulatory inspections, audits, and reporting requirements.

Policy Updates

InfoGlobalData may update this Do Not Call Compliance Policy periodically to reflect changes in laws, regulations, or internal practices. Users and consumers are encouraged to review this page regularly to stay informed about telemarketing compliance, Do Not Call procedures, and related consumer rights. Any material changes will be highlighted and communicated appropriately to ensure transparency.

Contact Us

If you have any questions, concerns, or need assistance regarding Do Not Call requests or telemarketing compliance, please contact our compliance team at: privacy@infoglobaldata.com. Our team is committed to providing clear guidance, addressing inquiries promptly, and ensuring all telemarketing practices comply with applicable regulations.